Privacy Policy

Website: veriflowhub.com
Brand: VeriFlow
Effective date: 01 October 2025

1. Data Controller

VeriFlow (operated by the site owner)

Bahnhofstrasse 149, 3207 Golaten, Switzerland
Phone: +41 32 742 20 49
Email: privacy@veriflowhub.com
Business number: CHE-409.572.184

2. Scope

This Policy describes how we collect, use, store, and disclose personal data when you use our site and real-estate transaction processing services.

3. Data we process

• Identification and contact: name, email, phone, organization details.
• Transaction data: property identifiers, document metadata, workflow actions.
• Technical: IP address, device information, logs, cookies.
• Communications: messages, support tickets, meeting notes.
• Billing contact data handled by secure payment providers.

4. Purposes and legal bases

• Provide and operate the platform — performance of a contract or pre-contract steps.
• Authentication, security, fraud prevention — legitimate interests; legal obligation where applicable.
• Support and service quality — performance of a contract; legitimate interests.
• Analytics and improvement — consent where required; legitimate interests.
• Marketing communications — consent; you may opt out at any time.
• Compliance with law and enforcing terms — legal obligation and legitimate interests.

5. Sharing

We share personal data with service providers acting on our instructions, professional advisers, and competent authorities when required by law. We do not sell personal data.

6. International transfers

If personal data is transferred outside Switzerland or the EEA, we use appropriate safeguards such as Standard Contractual Clauses or equivalent measures.

7. Retention

We retain data only as long as necessary for the purposes above and as required by applicable laws, then delete or anonymize it.

8. Security

We implement administrative, technical, and physical measures appropriate to the risk. No method is guaranteed.

9. Children

Our services are intended for adults in professional contexts.

10. Contact

For privacy questions, email privacy@veriflowhub.com or write to the address above.

---

GDPR Policy

1. Controller and EU/EEA representation

The Controller is listed above. If an EU/EEA representative is required, details will be added here.

2. Lawful bases

We process personal data based on consent, performance of a contract, legal obligation, and legitimate interests. Where processing relies on consent, you can withdraw it at any time.

3. Your rights

• Access a copy of your personal data.
• Rectify inaccurate or incomplete data.
• Request erasure where applicable.
• Restrict processing in certain cases.
• Data portability in a structured, commonly used, machine-readable format.
• Object to processing based on legitimate interests and to direct marketing.
• Withdraw consent without affecting prior processing.
• Lodge a complaint with a supervisory authority.

4. Exercising rights

Send requests to privacy@veriflowhub.com. We may verify identity and respond within statutory timelines.

5. Automated decision-making

We do not use automated decisions that produce legal or similarly significant effects without human review.

6. DPIAs

We conduct Data Protection Impact Assessments when required by law.

7. Updates

We will update this GDPR section when our processing changes or when laws require updates.

---

Cookies Policy

1. What cookies are

Cookies are small files stored on your device. Similar technologies include local storage and pixels.

2. Types we use

• Strictly necessary — authentication, security, core functions.
• Preferences — remember settings such as language and saved views.
• Performance/analytics — measure usage and diagnose issues.
• Marketing — measure campaign performance where used.

3. Legal basis

Non-essential cookies are used only with your consent. Essential cookies rely on legitimate interests.

4. Controls

• Consent banner: accept, reject, or customize categories.
• Browser settings: block or delete cookies.
• Provider opt-outs where available.

5. Cookie list

Specific cookies, providers, and durations are shown in the on-site cookie banner or settings panel and updated when changes occur.

6. Retention

Session cookies expire when the browser closes. Persistent cookies remain until their set lifetime ends or you remove them.

7. Updates

We may update this Cookies Policy to reflect changes in technology or law.

---

Changes to this Policy

Material changes will be signaled on the site. Continued use after changes indicates acknowledgment.

Contact

Email privacy@veriflowhub.com for privacy or cookie matters.